FAQs
Platform
How do I get an API key?
Go to Platform, > API Keys to generate or copy your key.
How can I see my usage and costs?
Visit Platform > Usage to view your request count, spend, and task breakdowns.
Can I use Reka Research commercially?
Yes, as long as you follow our Terms of Service. You own the output you generate, including the rights to use or sell it.
Reka Research
Can I restrict results to specific websites?
Yes. You can allow or block certain domains in your query to guide where the agent looks for information. For more information, visit Reka Research > Web Search.
Does Reka Research access paywalled or logged-in content?
No. Reka Research only pulls publicly available content. It can’t access pages that require login, paywall, or special session data.
Is there a rate limit?
Yes. The limit is 60 requests per minute. We are working on increasing this in
the future. If you exceed the limit, you’ll see Rate Limit Exceeded error.
Please contact us if you need a higher limit.
How fresh is the data from Reka Research?
We fetch results live from the web at query time, so the data reflects what’s online right now.
Can you include data from internal sources as part of your search?
Yes. You can include internal data in your query, such as Google Drive files, to enhance the agent’s knowledge. This is useful for tasks that require specific internal context.
This feature is currently available for enterprise customers only. We are working on making it available to developers.
Please contact us for more information for this feature and early access.
Billing & Payments
How is pricing calculated?
For Reka Research, you are charged a fixed price per prompt.
For Reka Chat, you are charged based on the number of tokens used, with different cost for prompt and completion tokens, plus additional costs for images, video, and audio.
See Pricing for details.
Do I need to pre-pay?
Yes. Add credits to your account before making requests. If your balance hits $0, you’ll see P001: Insufficient Balance.
Can I get a volume discount?
Yes, for larger or committed use. Reach out to us at contact@reka.ai.
Security & Compliance
Is Reka AI SOC 2 compliant?
Yes. We’re SOC 2 Type I certified (as of June 2025). Email contact@reka.ai if you’d like a copy of the report.
Can I run Reka Research inside my VPC?
Yes—for qualified enterprise customers. Contact us at contact@reka.ai.